Effortless Feedback & Communication in One Platform
Transform the way your team listens, learns, and responds—centralizing feedback collection, communication, and insights in one intuitive space
Feedback Management
Take Control of Feedback, Seamlessly
We’re easily able to reflect to customers what we’re working on. It’s now simpler to manage suggestions based on priority and voting, ensuring the most impactful ideas rise to the top.
Streamline Communication & Engagement
Collecting feedback about bugs, feature requests, or improvements is now effortless. Customers can vote and comment, helping us quickly spot what matters most.
Effortless Workflow for Teams
Teams can now coordinate better and keep track of all feedback—everything is organized, centralized, and easier to act on.
Powerful Features Tailored for Engagement
Feedback Boards
Let users easily submit ideas, upvote existing suggestions, and participate in shaping your product IdeaTrack.
Public IdeaTracks
Keep users in the loop with a transparent view of what’s planned, in progress, and recently launched.
Commenting & Discussions
Enable conversations around ideas—users and team members can reply, clarify, and collaborate.
Real-Time Notifications
Notify users when their feedback is reviewed, approved, or implemented—closing the loop effectively.
Voting System
Prioritize what matters most by letting users vote on feedback—giving you a signal of what to build next.
Multi-Product Management
Manage feedback across multiple products or business units from a single admin interface—each with its own roadmap and audience.
What IdeaTrack Owners Are Saying
""It has completely transformed how we operate. Managing all feedback channels in one platform has streamlined our workflows and improved our response times.""
John Martin
Product Lead
""The real-time engagement tools and dashboards have been game-changers in prioritizing user feedback and unlocking actionable insights.""
Emily Thompson
Customer Success Manager
""We finally have a system where users feel heard, and our team feels empowered. The combination of feedback boards, public roadmaps, and announcement updates makes this the all-in-one tool we didn’t know we needed.""
Neha S.
Head of Product at ScaleUp Tech
Simple, Transparent Pricing
Get everything you need to manage your IdeaTrack with one affordable plan.
Subscription Package
Standard subscription with monthly or annual billing
Pay Annually
What's Included
- Onboarding
- Product
- User
- Manage Feedback
- Archive
- Bin
- Overview
- Public URL
- Standalone Page
- Settings
- Export Report
- Payment Gateway Integration
- Theme Setting
Lifetime
One-time payment for lifetime access
Pay One Time
What's Included
- Onboarding
- Product
- User
- Manage Feedback
- Archive
- Bin
- Overview
- Public URL
- Standalone Page
- Settings
- Export Report
- Payment Gateway Integration
- Theme Setting
Your questions, answered
Answers to the most frequently asked questions.
How do users submit feedback?
Users can post feedback directly on your public feedback board and vote or comment on existing suggestions.
Can I customize the feedback categories?
Yes, you can fully customize feedback categories such as “Bug Reports,” “Feature Requests,” or “Improvements.”
Can I control who sees what?
Yes, you can choose between public and private boards and control visibility of posts and comments.
How does the voting system work?
Users can upvote feedback they agree with — helping you prioritize features based on popularity.
Does IdeaTrack support team collaboration?
Absolutely. Internal teams can comment, tag feedback, and change statuses like “Planned,” “In Progress,” or “Completed.”
Can I notify users when their feedback status changes?
Yes! IdeaTrack can automatically notify users via email or in-app alerts when their feedback is updated — keeping them in the loop and boosting engagement.
Contact
Our address
Bond Hobbs Inc
957 Jamie Station, Lamontborough, SD 27319-9459Our Email